Privacy Policy

Effective Date: March 6^th 2025

At Conveyor Software ("we", "us", or "our"), accessible from https://www.conveyorsoftware.ai, your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the rights and choices you have regarding your data.

1. Information We Collect

a. Information You Provide

• Account Information: Name, email address, company name, phone number, and other contact details.
• Billing Information: Payment method, billing address, and transaction history.
• Content and Communications: Data and files you upload, submit, or communicate through our platform.

b. Automatically Collected Information

• Device Information: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent, features used, and interactions.
• Cookies and Tracking Technologies: Used to enhance your experience and analyze platform usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services.
• To process transactions and manage your subscription.
• To improve user experience and optimize performance.
• To communicate with you regarding updates, support, and promotions (you can opt-out anytime).
• To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Trusted third-party service providers (e.g., payment processors, analytics tools, CRM systems) under confidentiality agreements.
• Authorities when required to comply with legal obligations or enforce our Terms of Service.
• In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that process, with notice provided.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no online platform can guarantee complete security.

5. Your Rights & Choices

Depending on your location and applicable data laws (e.g., GDPR, CCPA), you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain data processing.
• Withdraw consent at any time (where processing is based on consent).
• Request a copy of your data in a portable format.
• To exercise these rights, contact us at sales@conveyorsoftware.ai

6. Cookies and Tracking

We use cookies and similar technologies for analytics, personalized content, and improving site performance. You can manage your cookie preferences through your browser settings or opt-out tools.

7. Data Retention

We retain your data as long as your account is active or as needed to provide services, resolve disputes, or comply with legal requirements.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

9. International Users

If you access our services from outside the U.S., your information may be transferred to and processed in the United States or other jurisdictions where our infrastructure or service providers are located.

10. Children’s Privacy

Our services are not directed to individuals under 13 (or the equivalent age of consent in your jurisdiction). We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: sales@conveyorsoftware.ai